I run operations at a 50-person software business serving over 300 universities and hospitals across the UK, Australia and Canada. It was built by its founder over many years before being sold to an individual investor, and I joined to help run it.
Much of my work is about building on what has already made the business successful, looking after the people and customers who have been there long before me, and finding opportunities to grow. Along the way, I've helped grow sales and profits by double digits, maintain customer retention in the high nineties and build a team that is proud of its work. I love what I do, and I'm now looking to do the same with a business of my own.
I grew up in Virginia watching my grandfather build and run a small law firm for over 50 years. His care for clients and employees, and determination to succeed, have shaped the kind of leader I am today. When he sold his firm, it opened my eyes to the possibility of buying a business of my own. I hope to do so with the same respect and care he brought to his.
I have an MBA from the MIT Sloan School of Management and a BA in Economics from Northwestern University.